AUTOMATED RETAIL SERVICES
Cut Call Times-Reduce Operator Expense-Control Response and Fulfillment Costs
Catalog Sales
- Receive calls (Dial through manual or automated)
- Telephone catalog options
- Take orders
- Process credit cards
- Verify credit user identity
- Verify address information
- Warehouse product information
- Warehouse products
- Total fulfillment services
Warranty Renewals
- Outbound voice broadcasting
- Reminder calls
- Automated warranty payment
- Automated warranty renewal
- Process credit payment
- Warehouse warranties
- Fulfill new warranties
Retail Specials(TV/Radio)
- Outbound voice broadcasting
- Information calls for special sales
- Predictive dialing (on-order in store pick-ups)
Direct Response (TV/Radio)
- Receive calls (manual or automated dial through)
- Take orders
- Process credit cards
- Warehouse/fulfill orders
In-Store Reporting
- Accurate automated daily accounting
- Inventory decisioning
- Predictive dialing for tardy reports
- Electronic time-clock
Financial Services organizations can communicate with customers, associates and corporate executives in real time.
With Telserv Technologies as your partner, you have
- MINIMAL DEVELOPMENT INVESTMENT
- NO ADDITIONAL TECHNOLOGY OR EQUIPMENT
- LOW COST PER TRANSACTION
